Privacy and Cookie Policy

 

This Privacy Policy explains what personal data is collected when you use Dietprof websites and mobile applications (the 'Website', 'App', together the 'Service'), how such personal data will be used, shared, and how you can control it.

 

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service.

 

As Dietprof, we show maximum sensitivity to the security of personal data.The purpose of this policy is to establish Diet Prof's management instructions, terms of procedure and a technical policy to ensure that the personal data of the relevant persons are processed and protected in accordance with the law.

 

Definitions

 

Service / Services: Refers to the practices set forth by Dietprof in order to enable the members to perform the work and transactions defined in this User Agreement.
User / Users: Real and legal persons who access our site with or without registration.
Site: Refers to the website accessible from www.dietprof.com domain name and sub-domain names.
Member / Members: Refers to the members.

 

Data Protection Act 2018 ("GDPR")

 

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

In accordance with the European Parliament and of the Council Regulation (EU) 2016/679 , the personal information transactions of Dietprof Members are as follows; Where permitted by legislation, it will be recorded, stored, updated, transferred to third parties, classified and processed as specified in the GDPR.

 

Information as a Data Controller

 

Diet Prof Ltd, a company registered in international (with registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UNITED KINGDOM) will be the process of your personal data. By Diet Prof Ltd. company ("Diet Prof" or "Dietprof"), in accordance with the GDPR and as a Data Controller, your personal data will be recorded, stored, updated, disclosed/transferred to third parties where permitted by the legislation, classified and processed in the ways listed in the GDPR within the framework described on this page.

 

How Your Personal Data Can Be Processed

Pursuant to the GDPR, your personal data that you share with Dietprof may be processed by us, in whole or in part, automatically or by non-automatic means, provided that it is part of any data recording system, by obtaining, recording, storing, storing, changing, rearranging, in short, subject to any kind of processing performed on the data. Within the scope of GDPR, any operation performed on the data is accepted as "processing personal data".

 

For What Purposes Do We Collect and Process Your Information?

Dietprof will be able to collect and process the data of our users through the Site and Application in general for the following purposes:
To create a diet program by collecting your nutritional data,
Creating programs suitable for your body structure,
To provide personalized services to our users and to increase user satisfaction by making the user experience higher quality,
Communicating with our members or visitors to the extent permitted by us, informing them about services and opportunities,
To monitor the technical functions of the Site and Applications, to ensure that they work properly and to solve any problems that may arise,
To perform the services we offer in accordance with our user agreement,
To send newsletters or to make promotions or notifications by e-mail, 
Showing members' meals and reminding them of meals via Google Calendar and other calendar applications,
To create a shopping list for you of the ingredients in the dishes on your diet list,
To make motivation or information notifications in the name of physical activity or healthy eating,
To make notifications such as promotion or meal reminder via SMS,
Meeting your calls and responding to your support needs,
Marketing the product in the process of developing and managing our current and R&D applications,
To examine your Dietprof account in case of complaints in line with your request or on social media,
If there is a complaint about the services we provide, to finalize the complaint
Using in various statistical evaluations, database creation and market research without revealing the identity of the user,

 

Dietprof, other than the Protection of Personal Data and Data Policy, other than the security, privacy, collection, etc. may have adopted other policies or procedures. For this reason, we recommend that you also review other policy and legal texts.

 

Purposes and Legal Reasons for Processing Your Personal Data

The personal data you share,

 

*In order to fulfil the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology and to improve our products and services offered;

 

*To record identity, address and other necessary information to determine the information of the transaction owner within the scope of the Sales Agreement in accordance with the GDPR legislation;

 

* To organise all records and documents that will be the basis of payment systems, electronic contracts or paper-based transactions that are mandatory in the field of Banking and Electronic Payment; to comply with the information storage, reporting and information obligations stipulated by the legislation and other authorities;

 

* To provide information to courts and relevant public officials upon request and in accordance with the legislation in matters related to public security and legal disputes;

 

- To be able to offer a wide range of opportunities to our members or to share these opportunities with persons or institutions that can offer these opportunities within the legal framework;

 

It will be processed in accordance with GDPR and related secondary regulations.

 

To whom and for what purpose the processed personal data can be transferred

By accepting the Terms of Use and Privacy Policy, you consent to the collection, storage, processing, use and transfer of your personal data that you have consented to share with Dietprof and other users within the scope of Dietprof and Dietprof and its applications, in order to provide you with various advantages. In addition, this information will only be shared with third parties with whom we have a contractual relationship, who have the same legal and technical responsibilities with us in terms of data protection and security, who comply with the provisions of the relevant legislation, only in case of need and to the extent necessary, in order to ensure that the services to be provided to you can be provided flawlessly, to deliver your possible shipments in a healthy manner, to deliver our notifications via telephone, sms and / or e-mail on time.

 

How Do We Collect Your Personal Data?

 

Your personal data can be collected by cookies or electronically when you use Dietprof, when you enter or apply for advertising or marketing postings, when you are a member or register.

1- Member / User Information
With your registration on the site, you share information such as "Your Name", "Surname", "Date of Birth", "Your Gender" with Dietprof at your own request.
Facebook, Linkedin, Google etc. to Dietprof Your name, surname, date of birth, e-mail address, etc. via your social network accounts. It is possible to register or become a member without entering information. Within the scope of this Personal Data Protection and Data Protection Act, if you choose to register or become a member of our services via social networks, you are giving us the authority to process, transfer and store the data sent to us by the said social networks.

2- Contact Information

With your registration on the site, you share information such as "Your E-Mail Address", "Your Address", "Country, City and Zip Code" and "Mobile Phone" with Dietprof at your own request.

3- Target Information
You share with us your nutritional goal and your target weight desire so that it can be taken into account in the planning of your diet program.

4- Body Information
In order to prepare your diet program, you give your consent to share your information such as age, height and weight with us.

5- Chronic Disease Information
You share your information about your chronic disease at your own will so that our system takes your information into consideration while preparing your diet program.

6- Lab Information
You voluntarily share your lab results so that our system can take your information into account when preparing your diet programme.

7- Daily Activity Information

Your lifestyle has a significant impact on the amount of food included in your personalised nutrition plan. For this reason, you give your consent to share your activity information with us, including information such as being in the office or at home, standing work, travelling, taking long daily walks, engaging in a job that requires strength.

8- Physical Activity
Your physical activity level is the most important factor in determining the amount of food in your diet. You share information about your sports activities with us so that you can reach your target weight and get accurate results for our program.

9- Daily Habits
In order to reach your goal more easily, it is necessary to take into account your harmful habits. Sharing this information with us will help us make your diet more efficient. We aim to provide you with support to reduce the effects of harmful habits you choose. This diet plan is individual and takes into account individual body measurements. In this context, you give your consent to share with us your daily routine and habits about your habits such as smoking, alcohol, breakfast, meal feeding, sleep, rest and so on.

10- Dinner Hours
While preparing your diet program, you share your meal times information with us in order to plan your meal times, add them to your profile page, and remind you of your meal times via SMS, e-mail or Google Calender.

10.1- Google Calendar

We would like to remind you of your meals via the Google Calendar application in order to remind you of the meal times you have chosen in the form information you filled out while creating your diet program and to maintain your motivation during the dieting process. This is completely up to you, and if you want, it will be enough to press the transfer of my meals with the google calendar button on the profile page. Your e-mail address registered on our website and your Google calendar e-mail address must be the same. Apart from that, you allow us to see your e-mail address, add your meal times and diet program to your calendar events so that we can remind you of your meals via Google Calendar.

If you're wondering how Google helps you securely share your user data:
https://support.google.com/a/answer/10985601?hl=tr-TR&ref_topic=7067151 

11- Other Information
You share the information preferred by the member, Smatch (automatic matching) information (yes / no), single choice information and other similar information to Dietprof at your own request.

12- Surveys
In order to improve the services we offer to our members or users, to improve the member / user experience, to analyze the opinions of members / users and to improve ourselves in this regard, we can offer you surveys through Dietprof or 3rd party applications.

13- Information That Does Not Have Personal Data and We Collect Automatically
Login ID, IP address, log records, additional information requested, date of membership, applications made, frequency / times of logging in to the site, ios / mobile site / website user, update date, last login date, first membership date, application deleted (yes / no), information on the use of applications (every movement and selection made within the application), and similar technologies we use to adapt to the needs of our members and visitors, to eliminate technical problems, we may collect data about you in order to audit our technical infrastructure. Depending on your use of the site through cookies or other 3rd party programs and software; we may collect information about your behaviour in the digital environment regarding your in-site movements, the number of clicks, the frequency of opening tabs or the topics you are interested in.

13.1. Device info
We may collect data that can be matched with you (such as location information) on electronic devices you use (computer, laptop, tablet, smart phone, smart TV, etc.) or topic applications such as help applications. We can send push notifications from our mobile apps or website. If you do not want to receive these messages, you can reject them by changing the settings of your device or mobile application.

13.2. Cookie Information

Your usage information belonging to Dietprof can be obtained by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing the status and preferences about a website. The technical communication file helps Dietprof to obtain statistical information about how many people, for what purpose, how many times a person visited Dietprof and how long they stayed on the site and to dynamically generate content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or e-mail. Most browsers were originally designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent. Unless the member changes these settings, the use of cookies is deemed to have given explicit consent.
We may use cookie technology and place them on your device. If you do not accept cookies, Dietprof may not perform expected functions or malfunctions may occur.
We may share the data collected through cookies with third parties for advertising purposes.
These personal data will be processed and stored in order for you to benefit from the advantages of Membership, based on your explicit consent, by taking information security measures, provided that they are not used outside the purposes and scope specified by the Privacy and Data Protection Act.
We may provide links to Third Party Websites or Mobile Applications, portals through Dietprof. However, we are not responsible for the enforcement of the privacy policies applicable to these sites or third parties. Privacy policies under third party websites or mobile apps may differ from this Personal Data Protection and Data Protection Act.
By accepting the privacy policy, you are deemed to have accepted our cookie policy.

 

Learn more in our Cookie policy

 

Information Retention Policy

At Diet Prof Ltd, we take the security and privacy of your personal data very seriously. We recognize that the retention of personal data is a crucial aspect of data protection compliance and we aim to ensure that any personal data we collect is retained in accordance with the General Data Protection Regulation (GDPR) requirements.

We will retain your personal data for no longer than is necessary for the purposes for which it was collected, as set out in our Privacy Policy. After this period, your personal data will be securely and permanently deleted or anonymized from our systems.

The length of time we retain your personal data depends on the purpose for which we collected it, the amount and sensitivity of the personal data we hold, and legal, regulatory or contractual obligations that require us to retain the data.

If you require any further information on our data retention policies or wish to request the deletion of your personal data, please contact us at [email protected].

Please note that in certain circumstances we may retain your personal data for longer periods, particularly where we need to assert or defend our legal rights or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes. In such cases, we will ensure that appropriate safeguards are in place to protect the privacy of your personal data and that any retention is in accordance with applicable laws and regulations.

If you have any questions or concerns about this Information Retention Policy, please contact us at [email protected].

 

Dietprof's Measures Regarding Data Security

In order to fulfil its obligations regarding the security of personal data and to act quickly in cases where security poses a risk, Dietprof takes the measures listed below:

Technical and administrative measures taken to prevent unlawful access to personal data. Technical and administrative measures to be taken in the relevant sections regarding the processing, transfer and storage of personal data are listed. Dietprof is obliged to take these measures in full and to prevent unlawful access; however, if third parties have unlawful access to personal data, Dietprof takes all technical and administrative measures to prevent damage to those concerned in accordance with the relevant legislation on the protection of personal data and Board decisions.

Measures taken for the protection of personal data and their audit Dietprof periodically monitors and audits that the data recording systems used within Dietprof are created and used in accordance with the GDPR and the relevant legislation, and reports are made to the person or board authorised in this regard.

Dietprof is obliged to inform and raise awareness of natural or legal persons who process personal data on its behalf based on the authorisation given by Dietprof regarding the protection of personal data in accordance with the law; at the same time, it is obliged to determine provisions for the protection of personal data in accordance with the law within the framework of the contracts concluded with these persons.

 

Age of Membership
We do not deliberately process data of users under the age of 18. All of our departments, including the real and legal persons we cooperate with, are aware of the sensitivity of your children's personal data and we take care of the protection of this data at the highest level. The sharing of personal data of children under 18 years of age with us is the responsibility of the parent or legal representative.


Message Permission and Application Method
Contact information received from Dietprof, Members or Users can be sent by email / sms / google calendar etc. to send publications, to send newsletters, to make notifications, to provide information about products and services, to share campaign information. may share advertisements and similar services of third parties in line with the nutrition program or its purpose. Members should send an e-mail to [email protected]  or remove the required options from the settings page if they do not wish to receive these commercial electronic messages and text messages sent by Dietprof and if they do not agree to receive them.
If you want to know how your information is processed and / or transferred and / or processed according to the above conditions, you can write to [email protected] e-mail address.

 

our requests in your application will be concluded free of charge within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost for the Company, the fee in the tariff determined by the General Data Protection Regulation Committee may be charged.

 

Dietprof may link to other sites within the Site, but this does not mean that Dietprof has any connection with these sites. Dietprof does not bear any responsibility for the privacy practices and contents of sites accessed via links.

 

Validity

The English version of legal agreements and policies is considered as the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions. In the event of disagreement or conflict, the English language legal agreements and policies shall prevail.

 

Contact Details
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at [email protected].

 

I HAVE READ THESE TERMS AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

 

Changes to this policy
We may change this policy from time to time, when we do we will inform you by updating the “Last updated” date below.

 

Last updated: 15 April 2023.

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